Recent Posts

Preventing Water Damage

8/19/2020 (Permalink)

Water damage is a very unfortunate and stressful situation. All it takes is one leaky pipe and your valuables could be ruined. Water damage is one of the most common problems for homeowners, but a few simple steps can help protect your home or condo and your belongings. 

To help keep your home dry, consider the following tips:

  •  Protect valuables: Irreplaceable documents, photographs and valuables should be stored in waterproof bags or containers. Reduce the risk of electrical shock by picking up electrical cords and extension cords lying on the ground.
  • Look up: Check around windows, skylights, air vents and chimneys for leaks and repair them. Make sure your home’s downspouts extend at least 1.8 m (6 ft.) from the building.
  •  Check floor drains and sump pumps: Keep floor drains clear and remove any materials that could clog them. If you have a sump pump, inspect it to ensure it works. 
  • Install window well covers: Consider installing window well covers to keep window wells free from debris and pooling water.
  •  Inspect the roof: Inspect it for any missing or worn shingles: Replace the shingles and consider hiring a professional roofer to check your roof and complete any maintenance required.
  • Turn the water off before going away: Make sure all water usage is turned off to prevent any mishaps. 

We sincerely hope these experiences never happen to you but if they do we are standing by to help, SERVPRO of Crescenta Valley/Glendale available 24 hours a day/7 days a week, and can be reached at (818) 790-2021

Soot & Smoke Damage

8/17/2020 (Permalink)

After experiencing a fire it is clear there are many different types of fire damage that need to be examined. A very important and destructive form of fire damage is the smoke and soot. One reason smoke and soot can be so damaging is the fact the extent of the damage is usually hidden fairly well.  Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Different Types of Smoke:

When it comes to smoke there are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. SERVPRO of Burbank starts by testing the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  •     Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  •     Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  •     Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Smoke and soot facts:

To bring some more understanding on how smoke and soot work, here are some facts that could be potentially useful. 

  •     Hot smoke migrates to cooler areas and upper levels of a structure.
  •     Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  •     The type of smoke may greatly affect the restoration process.

Our Fire Damage Restoration Services:

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage. 

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today – (818) 842-1400

Fire Prevention

8/17/2020 (Permalink)

Most people know the basics of fire safety at home, such as not leaving burning candles unattended and keeping a fire extinguisher on hand. Here are a few more things you can do to prevent fires at home.

  1. Have your heating system serviced regularly by a professional. 
  • including chimneys from wood-burning fireplaces. Clean around heat sources and keep dust and other flammable items away from ignition sources.
  1. Remove the lint from your dryer filter after every use. 
  • A clogged filter and lint trap makes your dryer less efficient, reduces the airflow needed to keep heat from building up in the vents, and forces lint onto the heating coils. Also, never let your dryer run when you are out of the house or when you’re asleep.
  1. Keep firewood, piles of leaves and trash away from the home.
  •  If a grass fire starts nearby, these items next to your home could easily become kindling. Never dump hot ashes inside or near your home; keep them in a metal container well away from your house and garage.
  1. Avoid using outlet extenders or plug-in power bars: 
  • they can quickly overload an electrical circuit. Replace old, damaged or frayed appliance cords, and never force a three-pronged plug into a two-slot outlet or extension cord.
  1. Store containers of cooking oil well away from the stove. 
  • When cooking with oil, never leave the stove unattended. To stop a grease fire, turn off the burner and place a lid on the pan to suffocate the flames, or pour on lots of baking soda. Never pour water on a grease fire or try to carry the pan outside; water splatters the grease and makes the fire bigger, and the pan will be much too hot to carry.
  1. Consider using borrowed heat to keep outdoor pets warm. 
  •  During winter months, avoid using heat lamps, solar lamps, trouble lights, heated watering bowls or other such heated devices, which could lead to a potential fire. Borrowed heat involves providing warmth from a heating system located in a separate building. If this isn’t possible, consider bringing your pets inside.
  1. Be sure to properly extinguish smoking materials.
  • Smoking materials that are not properly extinguished can smolder undetected for days before igniting a fire. Never discard smoking materials on the ground or in plant pots.

Info provided by: https://www.cooperators.ca/en/Answer-Centre/how-can-i-be-safe-and-prepared/home/five-best-ways-to-prevent-fires-in-home.aspx

The SERVPRO ERP

7/2/2020 (Permalink)

It is estimated that up to 50% of businesses that close due to a disaster, such as fire and flood never reopen!  Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.

Are you “Ready for whatever happens?”

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire, or an area flood.  The best time to plan for such events is not when the event happens, but well before it happens.

The SERVPRO® Emergency READY Plan serves as a quick reference of important building and contact information or can be an ideal supplement to any well-designed emergency preparedness or existing contingency program.  Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company. 

By working with SERVPRO to develop your personalized Emergency READY Plan your business will receive the benefit of over 30 years of experience in reducing the impact of any natural or man-made disaster.  SERVPRO is a leader in water and fire damage response for the greater LA area and can help you quickly get your property back in working order.

Call our office at (818) 842-1400 to learn more on how to set up this profile for your facility and get prepared before disaster strikes!

Hydroxyl Generators

6/12/2020 (Permalink)

For this next round in the ‘SERVPRO Equipment Spotlight’ series, we will be giving a brief summary of one of our most technologically savvy and futuristic looking tools of our SERVPRO of Crescenta Valley / East Glendale tool belt. The Hydroxyl Generator (or more commonly known as ‘Titan’) is one of the most scientifically-advanced pieces of equipment we use to combat malodors and leave a property deodorized following biohazard, fire or water damage events.

The main benefit of using a true hydroxyl generator is that they are safe to use in occupied areas for deodorization purposes. For insurance companies and commercial businesses alike, they love this machine because it means less out of pocket expenses and henceforth, less business disruption!

These generators have been successfully tested on fires and other restoration and bio jobs, including protein fires, floods, dead body situations, skunk odors, pet urine odors, musty odors and many types of odors. However, it’s important to note that hydroxyl generators are not intended for use on mold remediation jobs where there is a large infestation on surfaces or behind walls. The established protocols should always be followed in these instances. But generators with good filtration are excellent for airborne microbial remediation where bacteria or fungi have become aerosolized.

Here’s a rundown of some additional facts in order to give you the inside scoop, should you ever need to reach out to us for smoke/soot deodorization needs:

When to Use:

  • When odors, gases and organic pollutants are needed to be remediated

How it Works:

  • UVA rays are emitted from the titanium dioxide photocatalytic lamps (wow, that was a mouthful) where they then pass through a permanent anatase coated super reactor screen, forming electron hole pairs that react with water and oxygen in the air to form free electrons and hydroxyl radicals that then decompose and eliminate organic and inorganic gases and air pollutants. Wow, trying saying all that in one breath!

Applications:

  • Use on fire and flood damage restoration jobs
  • Use to destroy odors from cigarette smoke, dead body, urine, garbage, airborne VOCs and more

Tips:

  • Always remove the source of the odor before operation
  • For optimum performance, a 60%+ humidity level is best. If needed, place a bucket of water or a wet towel behind the machine to allow more moisture to be pulled into the air stream.
  • Use air movers to circulate the air for thorough air cleaning.
  • Although purifying an area depends on many variables, a general time guide for purifying a 1,000 cubic foot area with light to moderator odor is 1 to 3 hours.

As always, if you want to learn more about any of our SERVPRO of Crescenta Valley / East Glendale pieces of restoration hardware, feel free to reach out. We have helpful staff willing to explain further any of our services – (818) 790-2021.

Be Ready During the Storm

4/14/2020 (Permalink)

When a storm hits, sometimes it takes you by surprise. You may not have the immediate chance to grab what you need or even have it on hand at all. That is why it is so important to have a Storm Supply Kit ready to go. 

A Storm Supply Kit could be described as a pre-chosen group of supplies that could assist with health and safety during or after a storm or disaster. 

It would be ideal to keep a Storm Supply Kit at home, work , and in your vehicle.

Here are some supplies to keep in your kit:

1. Medications needed

2. first aid kit with instructions

3. flashlight

4. cash and important documents

5. food for several days 

6. water for several days

7. clothing and shoes

8. pocket knife with tools attached

9. Sanitation wipes and hygiene products. 

SERVPRO of Crescenta Valley / East Glendale is faster to any size disaster!

818-842-1400

SERVPRO of Crescenta Valley/East Glendale Experience

4/2/2020 (Permalink)

Here at SERVPRO of Crescenta Valley / East Glendale, our team works very hard, night and day to make any disaster “Like it never even happened." Our crews are actively preparing, training and planning for any disaster that may strike next. SERVPRO of Crescenta Valley / East Glendale is not only an IICRC-WRT certified firm but each of our crew chiefs are certified and ready to go 24 hours a day and 7 days a week. 

In addition, our owners oversee and train over a dozen Los Angeles County and San Gabriel Valley Franchises. With over thirty years in the industry, our owners here are looked to as an example of what a restoration company should be. Not to mention them being SERVPRO Trainer of the year in 2012. Their reputation along with excellent service has most certainly set them apart from the mold.

SERVPRO of Crescenta/East Glendale Valley IICRC

4/2/2020 (Permalink)

Here at SERVPRO of Crescenta Valley / East Glendale, all of our crew chiefs are certified Water Damage Restoration Technicians. Management staff are certified in Applied Structural Drying. We are a certified IICRC firm also. There is a standard for the industry and we follow it closely. We strive to be experts on the standard and SERVPRO stands out from our competition because of the amount of effort we put into training and development in field expertise. 

What exactly is the IICRC? 

The IICRC is the Institute of Inspection Cleaning and Restoration Certification, a non-profit organization for the cleaning and restoration industry. It's main purpose is to establish and advance globally recognized standards and certifications for the inspection, cleaning, restoration and installation industries.

When using SERVPRO of Crescenta Valley / East Glendale you can rest assured that we hold ourselves accountable to the IICRC standards. For more information on the IICRC visit the link below! 

https://www.IICRC.org/



SERVPRO of Crescenta/East Glendale Valley Here to Help

4/2/2020 (Permalink)

Have you ever had a bad or unpleasant experience with a company? We can assure you that will not be the case with SERVPRO of Crescenta Valley / East Glendale. In times of disaster and crisis, it is crucially important to choose a company who will not only get the job done, but look after the client as well. 

The SERVPRO team is always ready to make any disaster "Like it never even happened." With specialized training, our technicians are well prepared to handle water damage, fire damage, mold remediation, bio-hazard cleanup and much more. Along with the expertise, here at SERVPRO of Crescenta Valley / East Glendale you can expect professionalism along with kindness and courtesy. 

SERVPRO of Crescenta Valley / East Glendale is not only an IICRC-WRT certified firm but each of our crew chiefs are certified and ready to go 24 hours a day and 7 days a week. Call us here at (818) 842-1400.

Different Water Categories

3/27/2020 (Permalink)

Water damage restoration training is one of the important skill sets that a team of professional cleaners need in order to offer comprehensive services. This is a service that involves going into a home or business after a wet disaster, such as flood, burst pipes, or snow destruction, and not just cleaning up the mess, but actually drying and repairing the substructures that high volumes of moisture will affect, such as plaster and drywall, wood, concrete, and metal. When it comes to any type of water damage mold is a big concern yet there can be many other problems related to moisture damage. Some other moisture damage problems involve crumbling drywall and plaster, weakening beams and supports, rusting metal surfaces, and more. If the moisture is left to sit long enough, it will eventually bring the house to ruin. By having professional water damage restoration training, a cleaning crew will be able to properly assess the situation and devise the best plan for repair.

According to the IICRC (Institute of Inspection Cleaning and Restoration Certification), which sets the standards for the cleaning industry and water damage restoration training, there are several different levels and classes involved in liquid destruction. From the IICRC’s S-500 standards, there are three categories describing the type of liquid involved.

  • Category 1. This is liquid from a clean and sanitary source, such as faucets, toilet tanks, drinking fountains, etc. But, category one can quickly degrade into category two.
  • Category 2. This category of liquid used to be called grey water, and is described as having a level of contaminants that may cause illness or discomfort if ingested. Sources include dishwasher or washing machine overflows, flush from sink drains, and toilet overflow with some urine but not feces.
  • Category 3. This is the worst classification and is grossly unsanitary. It could cause severe illness or death if ingested. It used to be called black water, and sources include sewer backup, flooding from rivers or streams, toilet overflow with feces, and stagnant liquid that has begun to support bacterial growth.

Info provided by IICRC Website