Recent Posts

The SERVPRO ERP

7/2/2020 (Permalink)

It is estimated that up to 50% of businesses that close due to a disaster, such as fire and flood never reopen!  Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.

Are you “Ready for whatever happens?”

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire, or an area flood.  The best time to plan for such events is not when the event happens, but well before it happens.

The SERVPRO® Emergency READY Plan serves as a quick reference of important building and contact information or can be an ideal supplement to any well-designed emergency preparedness or existing contingency program.  Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company. 

By working with SERVPRO to develop your personalized Emergency READY Plan your business will receive the benefit of over 30 years of experience in reducing the impact of any natural or man-made disaster.  SERVPRO is a leader in water and fire damage response for the greater LA area and can help you quickly get your property back in working order.

Call our office at (818) 842-1400 to learn more on how to set up this profile for your facility and get prepared before disaster strikes!

Hydroxyl Generators

6/12/2020 (Permalink)

For this next round in the ‘SERVPRO Equipment Spotlight’ series, we will be giving a brief summary of one of our most technologically savvy and futuristic looking tools of our SERVPRO of Crescenta Valley / East Glendale tool belt. The Hydroxyl Generator (or more commonly known as ‘Titan’) is one of the most scientifically-advanced pieces of equipment we use to combat malodors and leave a property deodorized following biohazard, fire or water damage events.

The main benefit of using a true hydroxyl generator is that they are safe to use in occupied areas for deodorization purposes. For insurance companies and commercial businesses alike, they love this machine because it means less out of pocket expenses and henceforth, less business disruption!

These generators have been successfully tested on fires and other restoration and bio jobs, including protein fires, floods, dead body situations, skunk odors, pet urine odors, musty odors and many types of odors. However, it’s important to note that hydroxyl generators are not intended for use on mold remediation jobs where there is a large infestation on surfaces or behind walls. The established protocols should always be followed in these instances. But generators with good filtration are excellent for airborne microbial remediation where bacteria or fungi have become aerosolized.

Here’s a rundown of some additional facts in order to give you the inside scoop, should you ever need to reach out to us for smoke/soot deodorization needs:

When to Use:

  • When odors, gases and organic pollutants are needed to be remediated

How it Works:

  • UVA rays are emitted from the titanium dioxide photocatalytic lamps (wow, that was a mouthful) where they then pass through a permanent anatase coated super reactor screen, forming electron hole pairs that react with water and oxygen in the air to form free electrons and hydroxyl radicals that then decompose and eliminate organic and inorganic gases and air pollutants. Wow, trying saying all that in one breath!

Applications:

  • Use on fire and flood damage restoration jobs
  • Use to destroy odors from cigarette smoke, dead body, urine, garbage, airborne VOCs and more

Tips:

  • Always remove the source of the odor before operation
  • For optimum performance, a 60%+ humidity level is best. If needed, place a bucket of water or a wet towel behind the machine to allow more moisture to be pulled into the air stream.
  • Use air movers to circulate the air for thorough air cleaning.
  • Although purifying an area depends on many variables, a general time guide for purifying a 1,000 cubic foot area with light to moderator odor is 1 to 3 hours.

As always, if you want to learn more about any of our SERVPRO of Crescenta Valley / East Glendale pieces of restoration hardware, feel free to reach out. We have helpful staff willing to explain further any of our services – (818) 790-2021.

Be Ready During the Storm

4/14/2020 (Permalink)

When a storm hits, sometimes it takes you by surprise. You may not have the immediate chance to grab what you need or even have it on hand at all. That is why it is so important to have a Storm Supply Kit ready to go. 

A Storm Supply Kit could be described as a pre-chosen group of supplies that could assist with health and safety during or after a storm or disaster. 

It would be ideal to keep a Storm Supply Kit at home, work , and in your vehicle.

Here are some supplies to keep in your kit:

1. Medications needed

2. first aid kit with instructions

3. flashlight

4. cash and important documents

5. food for several days 

6. water for several days

7. clothing and shoes

8. pocket knife with tools attached

9. Sanitation wipes and hygiene products. 

SERVPRO of Crescenta Valley / East Glendale is faster to any size disaster!

818-842-1400

SERVPRO of Crescenta Valley/East Glendale Experience

4/2/2020 (Permalink)

Here at SERVPRO of Crescenta Valley / East Glendale, our team works very hard, night and day to make any disaster “Like it never even happened." Our crews are actively preparing, training and planning for any disaster that may strike next. SERVPRO of Crescenta Valley / East Glendale is not only an IICRC-WRT certified firm but each of our crew chiefs are certified and ready to go 24 hours a day and 7 days a week. 

In addition, our owners oversee and train over a dozen Los Angeles County and San Gabriel Valley Franchises. With over thirty years in the industry, our owners here are looked to as an example of what a restoration company should be. Not to mention them being SERVPRO Trainer of the year in 2012. Their reputation along with excellent service has most certainly set them apart from the mold.

SERVPRO of Crescenta/East Glendale Valley IICRC

4/2/2020 (Permalink)

Here at SERVPRO of Crescenta Valley / East Glendale, all of our crew chiefs are certified Water Damage Restoration Technicians. Management staff are certified in Applied Structural Drying. We are a certified IICRC firm also. There is a standard for the industry and we follow it closely. We strive to be experts on the standard and SERVPRO stands out from our competition because of the amount of effort we put into training and development in field expertise. 

What exactly is the IICRC? 

The IICRC is the Institute of Inspection Cleaning and Restoration Certification, a non-profit organization for the cleaning and restoration industry. It's main purpose is to establish and advance globally recognized standards and certifications for the inspection, cleaning, restoration and installation industries.

When using SERVPRO of Crescenta Valley / East Glendale you can rest assured that we hold ourselves accountable to the IICRC standards. For more information on the IICRC visit the link below! 

https://www.IICRC.org/



SERVPRO of Crescenta/East Glendale Valley Here to Help

4/2/2020 (Permalink)

Have you ever had a bad or unpleasant experience with a company? We can assure you that will not be the case with SERVPRO of Crescenta Valley / East Glendale. In times of disaster and crisis, it is crucially important to choose a company who will not only get the job done, but look after the client as well. 

The SERVPRO team is always ready to make any disaster "Like it never even happened." With specialized training, our technicians are well prepared to handle water damage, fire damage, mold remediation, bio-hazard cleanup and much more. Along with the expertise, here at SERVPRO of Crescenta Valley / East Glendale you can expect professionalism along with kindness and courtesy. 

SERVPRO of Crescenta Valley / East Glendale is not only an IICRC-WRT certified firm but each of our crew chiefs are certified and ready to go 24 hours a day and 7 days a week. Call us here at (818) 842-1400.

Different Water Categories

3/27/2020 (Permalink)

Water damage restoration training is one of the important skill sets that a team of professional cleaners need in order to offer comprehensive services. This is a service that involves going into a home or business after a wet disaster, such as flood, burst pipes, or snow destruction, and not just cleaning up the mess, but actually drying and repairing the substructures that high volumes of moisture will affect, such as plaster and drywall, wood, concrete, and metal. When it comes to any type of water damage mold is a big concern yet there can be many other problems related to moisture damage. Some other moisture damage problems involve crumbling drywall and plaster, weakening beams and supports, rusting metal surfaces, and more. If the moisture is left to sit long enough, it will eventually bring the house to ruin. By having professional water damage restoration training, a cleaning crew will be able to properly assess the situation and devise the best plan for repair.

According to the IICRC (Institute of Inspection Cleaning and Restoration Certification), which sets the standards for the cleaning industry and water damage restoration training, there are several different levels and classes involved in liquid destruction. From the IICRC’s S-500 standards, there are three categories describing the type of liquid involved.

  • Category 1. This is liquid from a clean and sanitary source, such as faucets, toilet tanks, drinking fountains, etc. But, category one can quickly degrade into category two.
  • Category 2. This category of liquid used to be called grey water, and is described as having a level of contaminants that may cause illness or discomfort if ingested. Sources include dishwasher or washing machine overflows, flush from sink drains, and toilet overflow with some urine but not feces.
  • Category 3. This is the worst classification and is grossly unsanitary. It could cause severe illness or death if ingested. It used to be called black water, and sources include sewer backup, flooding from rivers or streams, toilet overflow with feces, and stagnant liquid that has begun to support bacterial growth.

Info provided by IICRC Website 

SERVPRO of Crescenta Valley/East Glendale Mold Experts

3/27/2020 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

·         Mold is present almost everywhere, indoors and outdoors.

·         Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.

·         Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.

·         Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

·         Mold often produces a strong, musty odor and can lead you to possible mold problem areas.

·         Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (818) 842-1400

SERVPRO of Crescenta/East Glendale Valley Serves

3/27/2020 (Permalink)

Here at SERVPRO of Crescenta Valley / East Glendale, we not only specialize in restoration and cleanup services, but we also love to participate and give back to our community. 

Every fall, we partner up with the San Fernando Rescue Mission's Thanksgiving Dinner. Most recently, we collected over twenty-six hundred rolls for the dinner. It's always a blessing knowing that these families will be well fed on a day of thanks and love. 

Additionally, Jenn of our marketing team volunteers at the CAI-GLAC's outreach committee. Some of the projects she has contributied to include the Spark of Love Toy Drive, Tree People - environment cleanup, SCV Single Mother's Outreach and much more. Knowing that our team members have a heart and passion for the community only further solidify the integrity of SERVPRO of Crescenta Valley / East Glendale.

The Titan!

3/12/2020 (Permalink)

For this next round in the ‘SERVPRO Equipment Spotlight’ series, we will be giving a brief summary of one of our most technologically savvy and futuristic looking tools of our SERVPRO of Crescenta Valley/East Glendale tool belt. The Hydroxyl Generator (or more commonly known as ‘Titan’) is one of the most scientifically-advanced pieces of equipment we use to combat malodors and leave a property deodorized following biohazard, fire or water damage events.

The main benefit of using a true hydroxyl generator is that they are safe to use in occupied areas for deodorization purposes. For insurance companies and commercial businesses alike, they love this machine because it means less out of pocket expenses and henceforth, less business disruption!

These generators have been successfully tested on fires and other restoration and bio jobs, including protein fires, floods, dead body situations, skunk odors, pet urine odors, musty odors and many types of odors. However, it’s important to note that hydroxyl generators are not intended for use on mold remediation jobs where there is a large infestation on surfaces or behind walls. The established protocols should always be followed in these instances. But generators with good filtration are excellent for airborne microbial remediation where bacteria or fungi have become aerosolized.

Here’s a rundown of some additional facts in order to give you the inside scoop, should you ever need to reach out to us for smoke/soot deodorization needs:

 When to Use:

  • When odors, gases and organic pollutants are needed to be remediated

 How it Works:

  • UVA rays are emitted from the titanium dioxide photocatalytic lamps (wow, that was a mouthful) where they then pass through a permanent anatase coated super reactor screen, forming electron hole pairs that react with water and oxygen in the air to form free electrons and hydroxyl radicals that then decompose and eliminate organic and inorganic gases and air pollutants. Wow, trying saying all that in one breath!

Applications:

  • Use on fire and flood damage restoration jobs
  • Use to destroy odors from cigarette smoke, dead body, urine, garbage, airborne VOCs and more

Tips:

  • Always remove the source of the odor before operation
  • For optimum performance, a 60%+ humidity level is best. If needed, place a bucket of water or a wet towel behind the machine to allow more moisture to be pulled into the air stream.
  • Use air movers to circulate the air for thorough air cleaning.
  • Although purifying an area depends on many variables, a general time guide for purifying a 1,000 cubic foot area with light to moderate odor is 1 to 3 hours.

SERVPRO of Crescenta Valley/East Glendale is available 24 hrs a day, 7 days a week. 

Call at (818) 842 -1400