Recent Posts

Mold In Your Commercial Property

12/29/2020 (Permalink)

Mold in a Commercial Property Mold found very visibly in a commercial property's electrical room.

Here are some tips if you suspect that you have found mold in your commercial property.

What you should do:

  • Turn of the HVAC system and fans
  • Stay out of the affected area
  • Contact SERVPRO of Burbank for mold remediation services

What you should not do:

  • Do not touch or disturb the mold
  • Do not attempt to clean the area yourself
  • Do not blow any air around the suspected microbial growth
  • Do not spray disinfectants on the mold

If you come across suspected mold, do not disturb it in any way. Any disturbance could easily spread the mold spores throughout your property. When disturbed, mold spores can become airborne and circulate inside your business.

SERVPRO of Crescenta Valley/East Glendale specializes in mold cleanup and restoration. It is a huge part of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate the mold problem quickly and safely. The well being of our customers is our highest priority!

If you believe you have found mold at your business do not hesitate and call us today- (818) 842-1400

Roof Damage from Storms

10/27/2020 (Permalink)

Roof Damage Damage on roof from a storm.

Severe or even mild thunderstorms can easily cause roof damage, especially if your roof is older than 15-20 years old. These damages can cause water intrusion in your home and if left untreated can cause more serious issues such as mold or wood rot. Some common types of roof damage from storms are:

  • Split seams
  • Broken or cracked tiles
  • Dented or missing shingles
  • Dents on gutters or vents
  • Holes

All of these issues can cause water to leak into your home and you may not even notice! Unless you physically see the water damage, you may not realize that you have any. If you have an attic that you don't always go into, it is possible to have water leaking before seeing it. It is always a good idea to check for roof damage after a severe thunderstorm. A professional roofing contractor can help you with this.

In addition to these common types of damage, there are some rare occurrences of damage that can happen. Rare types of roof damage are:

  • Caving in on itself
  • Tree blowing over onto roof

Unfortunately for these types of rare but extreme damage, there is no way to prevent them from happening. The best thing you can do, is to get your roof replaced if older than 15 years, and to make sure to trim your trees prior to a thunderstorm.

Even if water does enter your home from roof damage, know that SERVPRO of Burbank is here to help 24/7! 818-842-1400

Preventing Fires

10/5/2020 (Permalink)

Most people know the basics of fire safety at home, such as not leaving burning candles unattended and keeping a fire extinguisher on hand. Here are a few more things you can do to prevent fires at home.

  1. Have your heating system serviced regularly by a professional. 
  • Including chimneys from wood-burning fireplaces. Clean around heat sources and keep dust and other flammable items away from ignition sources.
  1. Remove the lint from your dryer filter after every use. 
  • A clogged filter and lint trap makes your dryer less efficient, reduces the airflow needed to keep heat from building up in the vents, and forces lint onto the heating coils. Also, never let your dryer run when you are out of the house or when you’re asleep.
  1. Keep firewood, piles of leaves and trash away from the home.
  • If a grass fire starts nearby, these items next to your home could easily become kindling. Never dump hot ashes inside or near your home; keep them in a metal container well away from your house and garage.
  1. Avoid using outlet extenders or plug-in power bars: 
  • They can quickly overload an electrical circuit. Replace old, damaged or frayed appliance cords, and never force a three-pronged plug into a two-slot outlet or extension cord.
  1. Store containers of cooking oil well away from the stove. 
  • When cooking with oil, never leave the stove unattended. To stop a grease fire, turn off the burner and place a lid on the pan to suffocate the flames, or pour on lots of baking soda. Never pour water on a grease fire or try to carry the pan outside; water splatters the grease and makes the fire bigger, and the pan will be much too hot to carry.
  1. Consider using borrowed heat to keep outdoor pets warm. 
  • During winter months, avoid using heat lamps, solar lamps, trouble lights, heated watering bowls or other such heated devices, which could lead to a potential fire. Borrowed heat involves providing warmth from a heating system located in a separate building. If this isn’t possible, consider bringing your pets inside.
  1. Be sure to properly extinguish smoking materials.
  • Smoking materials that are not properly extinguished can smolder undetected for days before igniting a fire. Never discard smoking materials on the ground or in plant pots.

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Air Movers

10/5/2020 (Permalink)

What is an Air Mover?

Air movers are used in construction and water restoration projects, having a wide variety of industrial applications. They are primarily used to increase air circulation, which speeds up water evaporation and reduces drying time. Compressed air is also used to maximize airflow in a blower fan or air mover. Some other names for air movers are "industrial air blowers," "commercial blower fans" or "floor drying fans."

Air movers are an essential tool when mitigation services are needed due to water damage or restoring flood or disaster damage. Some advantages of drying a building with the use of air movers are as follows:

  • Low power draw
  • High velocity, making them ideal for cooling and ventilation purposes
  • Reduces water damage dry out time to carpets and floors, as well as wall cavities behind drywall
  • Dries concrete and paint
  • Removing fumes or gases from a work space


The type of air blower affects the speed and direction of airflow and the amount of space that can be covered by the air mover. There are three major types of air blower units used in most commercial dry out scenarios:

  • Axial: Axial blowers are designed to move large amounts of air across a wide space. These tend to be larger air movers that produce high airflow. Unlike centrifugal air movers, which can direct air in several directions, axial air movers only move air horizontally. They’re ideal for drying walls or top-down drying treatments on carpets. They’re sometimes used for ventilation and equipment cooling.
  • Centrifugal: This type offers a more compact air mover designed for spot treatments. Centrifugal air movers draw air from several sources and direct it to a particular spot. They are often used in restoration work to dry hard to reach areas like under cabinets and in crawl spaces and closets. Most centrifugal air movers can be adjusted to provide airflow at a few different angles. Centrifugal blowers are heavy-duty air movers that produce lower CFM than axial air movers.
  • Compact: Compact air movers are versatile enough to be used for both large floor areas and small spot drying. With 1/4 horsepower motors, they still have the power to quickly and effectively dry areas, while also being quieter than centrifugal air movers and taking up less space. Small and lightweight, compact air movers are the perfect solution for drying small, hard-to-reach spaces such as closets, corners or under counters.

We at SERVPRO of Crescenta Valley / East Glendale will always assess each water damage situation independently and if our highly trained IICRC certified technicians determine that air movers are a necessary step to speed up the drying process, we have all the resources needed to help make it "Like it never even happened."®

We sincerely hope these unfortunate situations never happen but if they do we are standing by 24/7 and can be reached at (818) 842-1400.

The Mold Experts

10/2/2020 (Permalink)

Having been a part of mold remediation for 30+ years, SERVPRO of Crescenta Valley/East Glendale is practically an expert when it comes to mold.  If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  •     Stay out of affected areas.
  •     Turn off the HVAC system and fans.
  •     Contact SERVPRO of Crescenta Valley/East Glendale for mold remediation services.

What Not to Do:

  •     Don’t touch or disturb the mold.
  •     Don’t blow air across any surfaces with visible or suspected mold growth.
  •     Don’t attempt to dry the area yourself.
  •     Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Crescenta Valley/East Glendale specializes in mold cleanup and restoration; in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – (818) 842-1400 

Be safe during Rains

10/1/2020 (Permalink)

Rainstorms are the most common natural disaster in the U.S. Through heavy rainstorms can come significant loss and have a heavy effect. Things such as flooding, contribution to flash floods, mud-flows, or over-topping levees and dams become more likely to happen. Here in California heavy rains can happen, putting properties like your home or business at risk. Here are some tips to help you avoid floods as well as some driving tips to keep you safe. 

Tips to help your home or business avoid floods: 

  • Purchase flood insurance: Call your insurance agent make sure your covered for FLOODS
  • Install rain gutters and other drainage systems: Clean out rain gutters frequently
  • Fix any leaks IMMEDIATELY.
  • Extra roof protection: Spend a few hundred dollars more to install a rubber roof underlayment, a waterproof barrier that goes under the shingles and protects the roof from water intrusion.

Tips for drivers during the rain season:

  • Avoid cruise control: This feature works great in dry conditions, but when used in wet conditions, the chance of losing control of the vehicle can increase.
  • Slow down and leave room in front of you: Slowing down during wet weather driving can be critical to reducing a car’s chance of hydroplaning, when the tires rise up on a film of water.

Remember if you do experience a flood in your home or business SERVPRO of Crescenta Valley/East Glendale is one call away and we make your water damage "Like it never even happened."

Call us at (818) 842-1400

Water Shut Offs

10/1/2020 (Permalink)

Frequently when a home or business owner needs to shut the water off to an appliance or at the “main”, there are questions where to look for the valves and how they operate.   The need to shut of the water may become urgent when a pipe breaks inside the building or even in the main line from the street to the property.

The cause of a broken pipe can be from aging plumbing and fixtures, construction mishaps, and ground and buildings shifting from earthquakes common to Southern California.  Certainly, the time to become familiar with the valve locations and function is not when there is an emergency.

The pictures below illustrate the water valves and locations common to sinks, water heaters, toilets and at the “main” source from the city service.   In each case, there is a valve to isolate the leaking plumbing.

The Meter: The Meter is located next to the street at the curb area. This is where the water branches off from the City and comes to your property. There is a shut-off located underneath the meter box lid. Shutting the water off here, will turn the water off to the entire house exterior and interior, including pools and irrigation.

Main Service: From the “meter box” a water line is ran up to the front of the house to a hose bib (water spigot). Usually where the hose is located (newer homes in garage). This shut-off valve turns the water off to the inside of the home, excluding irrigation.

The Water Heater: From the “main service” the plumbing lines then provide water to the water heater. The water heater shut-off valve is located at the top of the water heater next to the water flex lines. 

Angle Stops: From the “water heater” hot and cold water lines split off to provide water to plumbing fixtures including those in the bathrooms, kitchen, laundry, etc. You may have heard of an angle stop before. A shiny oval piece behind the toilet or underneath the sink. Behind the toilet is 1 angle stop and underneath a sink there are 2.

It is important as home and business owners to know how to turn off your water supply in the case of an emergency. If water damage still occurs, SERVPRO of Crescenta Valley / East Glendale provides water remediation services for commercial and residential properties

Earthquake Safety

10/1/2020 (Permalink)

Hey SERVPRO Crescenta Valley / East Glendale readers!

Happy Monday! We had a great article pop up in our inbox from our friends over at FEMA that we'd share with you! An earthquake can happen at any time, so read on for a few quick tips on how to make sure your business is prepared. And remember, when disaster strikes, you can always call your local SERVPRO for timely assistance:

"An earthquake can happen at anytime and anywhere. Unlike many other natural disasters, earthquakes can strike during any season. It can also occur with little to no warning at all. 

Earthquakes can knock out heat, power, and communications services, sometimes for days at a time, leaving people stuck without utilities or other services. Your goal for protection is to learn to Drop, Cover, and Hold On during an earthquake.

Most casualties and injuries during an earthquake occur when: people fall while trying to walk or run during the shaking; when they are hit by falling, flying, or sliding items or non-structural debris; and/or when they are struck or trapped by collapsing walls or other parts of the building.

The America’s PrepareAthon! How to Prepare for an Earthquake explains what the public should do before, during and after an earthquake:

  • To prevent potential injuries, take the time to secure your space. Secure items that might fall, fly, or slide in an earthquake. Imagine if the room was picked up and shaken up and down and side to side and then determine what items would be thrown around.

  • Make sure your business is safer during earthquakes and more resistant to earthquake damage. Get professional help to assess the building’s structure and then take steps to install nonstructural solutions, including foundation bolting and cripple wall bracing.

The America’s PrepareAthon! Prepare Your Organization for an Earthquake Playbook  explains how business owners can take the necessary steps now to prepare themselves and their staff for an earthquake.  

The playbook helps to enhance organizational coordination and communication on preparedness and operational continuity by recommending  the following:

  • Hold a preparedness discussion to explain company plans and policies to motivate employees to be better prepared at home and work;

  • Explain and practice Drop, Cover, and Hold On;

  • Conduct a tabletop exercise with your staff to ensure that the organization is familiar with and knows how to implement readiness plans;

  • Develop an employee communications plan with all staff contact information, including emergency points of contact;

  • Sign up for local alerts and warnings in your community; and

  • Organize and keep handy important documents such as insurance information and rental or mortgage agreements.

It is important that business owners discuss their plans with their employees to ensure they are aware of what to do and where to go during an earthquake threat."

Preventing Water Damage

8/19/2020 (Permalink)

Water damage is a very unfortunate and stressful situation. All it takes is one leaky pipe and your valuables could be ruined. Water damage is one of the most common problems for homeowners, but a few simple steps can help protect your home or condo and your belongings. 

To help keep your home dry, consider the following tips:

  •  Protect valuables: Irreplaceable documents, photographs and valuables should be stored in waterproof bags or containers. Reduce the risk of electrical shock by picking up electrical cords and extension cords lying on the ground.
  • Look up: Check around windows, skylights, air vents and chimneys for leaks and repair them. Make sure your home’s downspouts extend at least 1.8 m (6 ft.) from the building.
  •  Check floor drains and sump pumps: Keep floor drains clear and remove any materials that could clog them. If you have a sump pump, inspect it to ensure it works. 
  • Install window well covers: Consider installing window well covers to keep window wells free from debris and pooling water.
  •  Inspect the roof: Inspect it for any missing or worn shingles: Replace the shingles and consider hiring a professional roofer to check your roof and complete any maintenance required.
  • Turn the water off before going away: Make sure all water usage is turned off to prevent any mishaps. 

We sincerely hope these experiences never happen to you but if they do we are standing by to help, SERVPRO of Crescenta Valley/Glendale available 24 hours a day/7 days a week, and can be reached at (818) 790-2021

Soot & Smoke Damage

8/17/2020 (Permalink)

After experiencing a fire it is clear there are many different types of fire damage that need to be examined. A very important and destructive form of fire damage is the smoke and soot. One reason smoke and soot can be so damaging is the fact the extent of the damage is usually hidden fairly well.  Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Different Types of Smoke:

When it comes to smoke there are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. SERVPRO of Burbank starts by testing the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  •     Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  •     Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  •     Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Smoke and soot facts:

To bring some more understanding on how smoke and soot work, here are some facts that could be potentially useful. 

  •     Hot smoke migrates to cooler areas and upper levels of a structure.
  •     Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  •     The type of smoke may greatly affect the restoration process.

Our Fire Damage Restoration Services:

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage. 

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today – (818) 842-1400